Odoo Support Plans

Your Odoo Partner in the USA

Index World sets up, connects and supports Odoo for US businesses, from the first demo to support years later. Official Odoo Partner since 2018.

If we don’t deliver the scope and milestones we agreed in writing, you get your money back.How it works: Delivery Guarantee terms

Four-person tech team reviewing work together at a screen
OdooOfficial Partner since 2018
150+Clients served
50+Odoo experts
5.0on Clutch, 4.8 on Google

What is an Odoo partner?

An Odoo partner is a company that has signed Odoo’s partnership agreement to sell Odoo Enterprise subscriptions and to set up, customize and support Odoo for its clients. Odoo ranks official partners as Ready, Silver or Gold, based on the new Enterprise users they sell each year, how many of their staff have passed Odoo’s exam and how many clients stay.

LevelNew Enterprise users sold a yearStaff who passed Odoo’s examClients kept over 3 years
Ready101Not required
Silver75370%
Gold300680%

Source: Odoo Partnership Agreement, version 11.

The level measures how many licenses a partner sells, not the quality of its project work. Whatever the level, ask any partner to show you Odoo projects like yours.

Odoo Official Partner badgeOdoo outstanding customer satisfaction badge

Odoo partner, freelancer or Odoo directly?

Three ways to get Odoo set up. Every paid Odoo plan already includes Odoo’s own support for standard Odoo, whichever you choose.

Odoo directlyFreelancerOdoo partner
What you buyA Success Pack: prepaid time with Odoo’s consultantsOne person’s timeA project scoped and priced in writing, then support
Custom modules and connectionsNot covered by Odoo’s supportDepends on the personBuilt, tested and kept working through upgrades
If someone leavesOdoo assigns another consultantThe work stopsThe team carries on
Fits bestStandard Odoo with few changesOne small, well-defined changeSeveral apps, data migration, connections or custom work
Senior consultant guiding two colleagues through work at their desks

Why US businesses choose Index World

Delivery backed in writing

Scope and milestones are agreed in writing before work starts, and our Delivery Guarantee stands behind them.

One team, start to finish

Our own staff scope, build and support your Odoo, never subcontractors, so the people who built it answer your tickets later.

US company, US hours

Registered in Dover, Delaware, with working hours that overlap the US business day.

Your system stays yours

Your Odoo database and code stay in your company’s account, with full Git access, so you are never locked in.

Case Studies

Odoo projects we have delivered

Six Odoo projects, each with its own case study. Open a card for the full story.

All case studies

How we work as your Odoo partner

  1. 01

    Requirements

    We document how your business runs and map each need to an Odoo app.

  2. 02

    Scope in writing

    Scope, milestones and price are agreed in writing before work starts.

  3. 03

    Setup and data

    We configure Odoo, move your data and check the totals with you.

  4. 04

    Testing and training

    You test and sign off each milestone, and each role learns on your own Odoo.

  5. 05

    Go-live and support

    Go-live in phases, then Odoo support plans from $250 a month.

The full process is on our Odoo implementation page.

Our Odoo Services

All our Odoo services

Odoo Implementation

We set Odoo up for your business: requirements, configuration, data migration, training and support after go-live.

Odoo Customization

Custom modules and changes for the needs standard Odoo does not cover, kept upgrade-safe.

Odoo Integration Services

Connections between Odoo and your stores, payment providers, carriers and other tools, so data is entered once.

Odoo Migration

Moving to Odoo? Your data moves over accurately, including NetSuite to Odoo and QuickBooks to Odoo.

Odoo Support

Help for your team, bug fixes and maintenance on our support plans, from $250 a month.

Odoo Upgrades

Move to the latest Odoo version with your data, custom modules and apps tested, without disrupting daily work.

Hire Odoo Developers

Odoo developers from our own staff, part-time, full-time or as a dedicated team.

Odoo Training

Role-based training recorded on your own Odoo, with a quiz and a live remote session, from $500 per role.

Odoo apps we set up: CRM, Inventory, Manufacturing and Accounting. Also: Odoo audit, Odoo AI agents, process automation, Odoo pricing and Odoo vs NetSuite.

Unhappy with your current Odoo partner?

Your Odoo subscription stays with Odoo, so changing partners does not mean starting again. We begin with an Odoo audit of what was built, then take over the project or move you onto a support plan.

Industries we know best

ManufacturingWholesale and distributionRetailFood and beverageConstructioneCommerce

All industries

FAQs

Odoo partner questions, answered

Is Index World an official Odoo partner?

Yes. Index World has been an official Odoo Partner since 2018, and you can check our listing in Odoo’s partner directory.

Can I buy my Odoo license through a partner?

Yes. Official partners sell Odoo Enterprise subscriptions, and Odoo’s own support for standard Odoo stays included in the subscription. The partner’s project work is priced separately. Current Odoo prices are on our Odoo pricing page.

Can I switch Odoo partners?

Yes. Your Odoo subscription and database stay yours, so a new partner can pick up the work. Start with an Odoo audit, so the new partner knows what was built and what needs fixing before taking over.

How much does an Odoo partner cost?

It depends on the apps, users, data and custom work in scope. With us, the scope and price are agreed in writing after a free demo. Our guide how much an Odoo partner costs explains what drives the price.

Who is the best Odoo partner?

There is no single best one; the right partner fits your industry, size and systems. Our guide on how to choose an Odoo implementation partner in the USA lists what to check.

Reviewed by Waqas Yousaf, Founder and CEO, Index World Β· Last updated November 11, 2026

Ready to work with your Odoo partner?