Odoo Support Plans

Wholesale Distribution Software That Runs Buying, Stock, Credit and Delivery

Index World implements wholesale distribution ERP: buying, warehousing, selling, invoicing and credit control in one place, so stock is accurate, invoices leave with the goods and margins hold.

Wholesale and distribution warehouse operations
End-to-end coverage

Every Stage on One System

From the supplier’s truck to the customer’s payment.

Buying & Receiving

A pallet lands on Tuesday. It was ordered by the system, not from memory: the level dropped, the purchase order raised itself, and receiving books it in before the forklift moves.

Storing & Restocking

It goes to the location the system chose, not the nearest gap. Freight and duty land onto the goods, so from this moment the cost on that pallet is the true one you will price from.

Picking Orders

A trade order arrives at 8am. The pick list routes the picker by aisle rather than by luck, reserving stock as it goes, so nothing on this pallet gets sold twice.

Packing & Pallets

Picked, checked, palletised. Each step is scanned against the order, which is how the wrong carton stops leaving your building instead of coming back from the customer at your cost.

Shipping & Invoicing

Labels, freight paperwork and tracking print from the order. The invoice raises itself the moment the goods are gone, and the tracking reaches the customer without anyone re-typing it.

Credit & Collection

Payment terms are checked before the truck leaves, not after. If the balance is over the limit, the order holds for a manager instead of shipping, and reminders chase themselves until the money is in.

Index World for Wholesale and Distribution

What Is Wholesale Distribution Software?

Wholesale distribution is buying goods in bulk and reselling them to businesses rather than consumers. The system that runs it, sold as wholesale distribution software, distribution management system software or plain software for distributors, has to hold one record for purchasing, warehouse stock, picking and packing, delivery, invoicing and the credit you extend to trade customers.

Most distributors run on a patchwork: stock in a spreadsheet, accounts in another program, orders arriving by email, phone and an online store, each one typed in again by hand. We replace that with one system covering buying, stock, warehouse, sales, invoicing, credit and reporting, set up around how your business already works. Odoo is the usual answer at this size, and we implement Sage, NetSuite and Dynamics when the fit is better. You do not have to throw anything out either: if a tool earns its keep, your online store, your carrier account, your accounting package, we connect it instead so nothing is entered twice.

Distributors search for this under different names. Warehouse distribution software usually means the stock, picking and despatch side of the operation. Retail distribution software means supplying stores and chains. Wholesale distribution ERP means all of it running as one system, which is what we build.

Industry challenges

Six Problems Every Distributor Knows

All six are fixable, and where standard distribution ERP software stops, we build the difference.

You Sell a Product and Somehow Make Nothing

Freight, duty and clearing never reach the product cost. Spread them across the shipment and margin on every line is true before you quote.

Your Best Sellers Run Out, Your Slow Movers Don’t

Reordering from memory fails past a few thousand lines. Minimum levels per product reorder on their own, and refill the picking shelves too.

You Ship on Monday and Invoice on Thursday

The goods are gone but the invoice waits on paperwork. The packer presses one button and it emails itself, tracking already on it.

You Keep Shipping to People Who Owe You

Your credit policy exists on paper. A limit per customer holds the order for a manager instead of letting it ship.

Nobody Can Say What’s Really on the Shelf

Counts drift and locations live in someone’s memory. A set location and live count show on hand, promised and arriving on one screen.

The Same Order Gets Typed In Three Times

Typed into the store, the warehouse, then the accounts. An order placed on your store lands once, ready to pick.

Route delivery and DSD software for distributors

DSD and Route Accounting Software

If your own trucks run routes, the office is on the van. DSD software for distributors puts the day on the driver’s screen: the load-out, the stops in order, what each customer takes, returns and empties, and the price that customer is on.

Route accounting software for distributors closes the loop the same afternoon. The invoice prints or emails at the door, payments and credits post against the right account, and the truck reconciles at the end of the run instead of at the end of the week. Beverage and food routes live on this. Software for wine distributors is the same build with a different product file: the paperwork writes itself, and the driver stops carrying a clipboard.

CRM Software for Distributors

A standalone CRM tells your rep who to call. Distribution CRM software tells them what that customer bought last quarter, what is sitting in their aging balance, and whether the line they want is actually on the shelf, before the promise is made.

That is the difference with CRM software for wholesale distributors: quotes price from live cost, orders convert without retyping, and credit rules apply themselves at the moment of the order rather than at month end. It runs on the same record as purchasing, warehouse and accounts.

Sales commission runs there too: calculated automatically, and only on invoices the customer has actually paid, with rules by product, category, salesperson or team. Each rep gets a portal showing what they earned and what has been paid, so finance stops rebuilding the monthly workbook and the disputes stop with it.

CRM software for distributors showing customer, stock and credit together
Connected tools

Keep the Tools You Rely On

Your store, your carriers, your payment gateway, your accounting, joined to one system so information flows automatically and nobody keys the same order twice.

Your Online Store

WooCommerce · Shopify

Web orders arrive in the warehouse ready to pick, with stock kept in step both ways, so you never oversell online.

Sell online and in-house from one accurate stock figure.

Card & Online Payments

QuickVeePay · ACH · Card · Wire

Customers settle invoices online by card, bank transfer or direct debit, and each payment matches itself to the right invoice.

Money reaches your account sooner, with less chasing.

Shipping Carriers

UPS · LTL Freight

Labels, freight paperwork and tracking come straight from the order: parcel tracking for small shipments, carrier, BOL and PRO references for freight.

Faster dispatch and fewer “where is my order?” calls.

Logistics & Fulfilment

Freightly

When goods move through a logistics or fulfilment partner, orders, shipment status and stock stay connected to your system.

One clear view of every shipment, even the ones you don’t handle yourself.

Your Accounting

QuickBooks · Xero

We migrate from QuickBooks or Xero without losing history, or connect them, so sales, invoices and payments reach your accounts without double entry.

Books that reconcile, without keying every invoice twice.

Warehouse Label Printing

ZPL · PrintNode

Barcode and shipping labels print from the system straight to your warehouse printers, correctly formatted, at the moment your team needs them.

Scan-ready labels on demand, straight from the floor.

Spreadsheets & Reporting

Google Sheets

Live business figures flow into Google Sheets on their own, so the reports your team lives in refresh instead of being exported and pasted.

Keep your familiar spreadsheets, drop the manual updating.

Customer Messaging

WhatsApp

Order confirmations, delivery updates and payment reminders can reach customers on WhatsApp, where they actually read them, sent from the system, tied to the real order, not typed out by hand.

Reach customers where they respond, automatically.

AI Business Assistant

Odoo MCP Server

Our own secure bridge lets an AI assistant answer plain-English questions from your live data: ask which products are ageing or which customers have gone quiet, permissions respected.

Business answers without waiting for a report.

Using something not listed here? If it has a way to connect, we can almost certainly join it to your system. Tell us what you run →

The Switch

Five Tools Today. One System After.

This is the swap distributors actually make: not another add-on, but replacing the pile that grew one workaround at a time.

What the operation runs today

  • Reordering from memory, or from a stock sheet that is already wrong
  • Landed cost worked out later, if at all, so prices are set on a guess
  • Orders retyped from email into accounts, three times per order
  • Credit checked by asking someone who remembers
  • Drivers back with paperwork nobody has time to key in

What it becomes on one system

  • Minimum levels per product, per warehouse, reordering on their own
  • Freight and duty landed onto the goods, so margin is true at the line
  • One order record from quote to invoice, typed once
  • Credit limits that hold the order before it ships, not after
  • Routes that invoice at the door and reconcile the same day

Nobody switches overnight, and you should not either. We move one workflow at a time, prove it, then move the next. See how a platform switch runs.

Your path to go-live with Index World

How It Works, Your Path to Go-Live

Most distributors are live within 8–12 weeks. Nothing switches over until it has been tested and your team is confident.

We learn how you work

We follow a real order from the supplier to the payment, and find where your time and money are leaking.

We design it around you

Your warehouses, your customer prices, your credit limits, your commission scheme, your reports.

We build it and move your data

Products, costs, customers and accounts come across. Your store, carriers and payments are connected, and everything is tested on a practice copy first.

We train your team and go live

Each person is trained on their own daily job, and we are with you through the switchover.

We keep improving it

New warehouse, new channel, new report you wish you had, we adapt the system as you grow.

FROM THIS INDUSTRY

A US wholesale distributor stopped typing the same order three times.

Orders, stock and shipping now sync across systems, partial deliveries included.

Read the distribution story →
FAQs

Got questions? We’ve got answers.

We use QuickBooks and sell on Shopify. Do we have to throw them out?

No. If a tool is working for you, we connect it rather than replace it. Your store keeps running, and orders, stock and invoices flow between it and Odoo automatically. If you would rather bring your books into one place, we migrate QuickBooks or Xero across without losing history. Your carriers connect too, so labels and tracking are produced for you.

How long does it take, and will it disrupt our trading?

Most distributors are live in 8–12 weeks, depending on how many warehouses and sales channels you run. Everything is built and tested on a practice copy first, so your day-to-day trading carries on untouched while it is being set up. Your team is trained before the switch, and we are on hand through go-live week.

Our way of working is unusual. What if the software doesn’t fit?

Then we build the difference. Every fix in Six Problems Every Distributor Knows above exists because a wholesale client needed something no product offered. We will also tell you honestly which of your requirements the standard setup already covers, custom work should be the exception, not the invoice.

Can we keep our existing store, carrier and payment tools?

Yes. That is exactly what the Connected Tools section above is about. WooCommerce and Shopify stores, UPS and freight carriers, payment gateways, QuickBooks and Xero, label printers, Google Sheets and WhatsApp all join to your system so information flows automatically. If you run something not listed, tell us: if it has a way to connect, we can almost certainly join it.

Can we stop orders going out to customers who owe us money?

Yes. Each customer gets a credit limit, and if they are over it the order is held rather than shipped, it goes to a manager, who approves or declines it, and the decision is recorded. Your credit policy then applies to every order automatically, instead of relying on someone remembering to check the account first.

We import. Will this finally show us what our products really cost?

Yes, and for importers it is usually the biggest single win. Freight, customs duty and clearing charges get added onto the cost of the goods in that shipment, so the cost against a product is what you actually paid to land it on your shelf.

What happens after go-live?

We stay. Businesses change: a new warehouse, another sales channel, a report you now want every Monday. We keep refining the system as those needs appear, with support packages to match the cover you want. Most of our clients are still working with us years after go-live.

What is wholesale distribution?

Wholesale distribution is buying goods in volume and selling them on to other businesses rather than to consumers. The operation is the margin: purchasing at the right level, holding stock without drowning in it, picking and delivering accurately, and collecting from trade customers who buy on credit. Software matters here because every one of those steps hands off to the next.

How do you choose a distribution ERP for a growing wholesale business?

Start from where the money leaks, not from a feature list. Price the things that will hurt at double the volume: landed cost, credit control, multi-warehouse stock, and how orders arrive from your customers. Then check the system does them natively rather than by add-on. We run a short audit and will tell you plainly when what you have is worth keeping.

Build the systems your business needs